Privacy Policy

Privacy Policy

Effective Date: October 19, 2026

Vehicle-Trans Auto Transport respects your privacy and is committed to explaining how personal information is collected, used, disclosed, and protected when you visit our website or communicate with us about vehicle transportation services.

This Privacy Policy applies to https://vehicle-transautotransport.com and information processed in connection with our services.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following information.

Personal Information

  • Full name
  • Email address
  • Telephone number
  • Billing or contact address
  • Pickup and delivery addresses

Vehicle and Shipment Information

  • Vehicle make, model, and year
  • Vehicle condition
  • Pickup and delivery locations
  • Preferred transportation dates
  • Selected shipping method
  • Additional information provided in a quote request

Technical Information

Our website and service providers may collect technical information, including IP address, browser type, device information, referring pages, and website usage information.

Payment Information

If online payments are offered, payment details may be processed by authorized payment service providers. The information we receive and retain depends on the payment system used.

2. How We Use Your Information

We may use personal information to:

  • Respond to questions and quote requests
  • Provide transportation estimates
  • Arrange or coordinate vehicle shipping
  • Communicate about bookings, pickup, and delivery
  • Process authorized payments
  • Provide customer support
  • Maintain business and transaction records
  • Improve website functionality and service quality
  • Prevent fraud and protect our business
  • Comply with applicable legal requirements

We may also send marketing communications where permitted by law and consistent with applicable consent requirements.

3. Sharing Personal Information

We may share information with third parties when reasonably necessary to provide requested services.

These parties may include transportation carriers, logistics partners, payment processors, website hosting providers, customer management systems, and other authorized service providers.

We may also disclose information when required by law, legal process, or a valid government request.

We do not authorize service providers to use personal information for unrelated purposes outside the applicable agreement.

Any statement about selling or sharing personal information for advertising purposes must reflect our actual data practices.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential functionality, understand website performance, and improve the visitor experience.

Depending on the tools installed, cookies may be used for analytics, advertising measurement, or preference management.

Visitors can manage certain cookies through their browser settings and any privacy controls provided on the website.

Where required by law, we will request consent before using nonessential tracking technologies.

5. Information Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we process.

However, no website, electronic transmission, or storage system can be guaranteed completely secure.

We encourage visitors to avoid sending sensitive financial or identification information through unsecured communication channels.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, meet legal obligations, resolve disputes, and protect legitimate business interests.

Retention periods may vary depending on the type of information and applicable requirements.

When information is no longer needed, we take reasonable steps to delete, deidentify, or securely dispose of it.

7. Your Privacy Rights

Depending on applicable law and your place of residence, you may have rights relating to your personal information.

These may include the right to request access, correction, deletion, or information about certain data processing activities.

Some requests may be subject to legal exceptions or verification requirements.

To submit a privacy request, contact info@vehicle-transautotransport.com.

8. Marketing Communications

If you receive promotional emails from us, you may request to stop receiving them by using the unsubscribe method provided or contacting us directly.

Transactional communications relating to an active quote, booking, or shipment may continue when necessary.

If SMS communications are offered, consent, opt-out instructions, and message practices will be disclosed in accordance with applicable requirements.

9. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage visitors to review the privacy policies of those services before providing personal information.

10. Children’s Privacy

Our website and vehicle transportation services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If we discover that such information has been collected without legally required authorization, we will take appropriate steps to delete it.

11. International Visitors

Our services are primarily intended for customers seeking vehicle transportation within the United States.

If you access our website from another country, your information may be processed in the United States, subject to applicable legal requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations, technology, or legal obligations.

Updated versions will be posted on this page with a revised effective date.

Where required, we will provide additional notice of material changes.

13. Contact Us

For privacy questions or requests concerning your personal information, please contact:

Vehicle-Trans Auto Transport
812 US-87 BUS, Boerne, TX 78006, USA
Phone: (830) 505-5064
Email: info@vehicle-transautotransport.com
Website: https://vehicle-transautotransport.com